Frequently Asked Vehicle Storage Questions

Learn how vehicle storage works at Big Dog Boat & RV!

How much does boat & RV storage cost?

Rates vary depending on the size, location, and amenities of the vehicle storage space. Covered spots offer protection from the elements but cost slightly more, while uncovered spots have the best rates but won’t keep your vehicle out of the rain.

What forms of payment do you accept?

We take credit cards, debit cards, and bank drafts.

How should I pay for my boat or RV storage space?

The easiest way to pay is to pay online. We also offer automatic payments, so you never have to worry about missing one!

When is my rent due?

Rent for your boat and RV storage space is due on the first of each month. We recommend paying early or setting up autopay to avoid late fees.

How do I rent a boat or RV storage spot?

Go to our rates page to choose the RV or boat storage space that best fits your needs! Rent your spot online if you’re ready, or give us a call if you have any questions.

Can I visit the facility before I rent?

Sure! We want you to find the RV storage space that you need. We’ll help you make sure the vehicle fits and then, if you choose to rent, we can get you all set up.

What time is the boat & RV storage facility open?

Use your unique gate code to come get your vehicle any time between 6:00 AM and 9:00 PM every day of the week!

What size RV storage space do I need?

You need a space that measures slightly longer and wider than your vehicle - your vehicle cannot hang over into someone else’s space! This also means no one will be hanging over into your space.

How do I access my stored vehicle?

Simply come by the facility when we’re open, use your gate code to access the facility, and go to your vehicle. Our facility is easy to navigate, even in an RV!

What amenities do you offer for RV and boat storage?

Different spaces have different features, so be sure you’re renting the right one if you’re looking for something specific. Among the features we offer are:

  • Power outlets in all units
What security features does Big Dog Boat & RV have?
  • 24/7 digital surveillance
  • Video recording
  • Quality lighting
  • Coded security gate
  • Perimeter fencing with security alarm
  • Secure online payments
Do you offer any discounts?

We are proud to offer discounts to seniors, active military personnel, veterans, and first responders. Get in touch to learn more about our discounts!

Can I get a discount if I store more than one vehicle?

If you’re storing multiple vehicles with Big Dog Boat & RV, we can work with you to find the best price point. Give us a call and let us know what you’re looking for!

Do I get a discount for renting long-term?

If you’re planning on storing with us long-term, we can work with you to find discounts as a thank you for your continued business.

How long is the term of my rental agreement?

Our rental agreement functions on a month-to-month period. You can pay for a year in advance to qualify for additional discounts, though!

Do I need to sign a long-term lease?

Nope! We want to help you for exactly as long as you need storage, and not a month more. If you’re happy with your storage experience, though, we can continue to work with you as long as you like.

What documentation do I need to complete the rental application?

To rent a vehicle storage space with Big Dog Boat & RV, you’ll need to provide proof of registration, proof of insurance, and a valid, government-issued photo ID - such as a driver’s license, state ID, military ID, or passport.

Additional ID may be required if you are applying for a special status discount.

When can I move in?

Once you’re done renting online, you can move in when you’re ready, as long as it’s during office hours so we can get you set up. Give us a call if you’re not certain!

Can I store propane for my vehicles in your facility?

Propane, because it is combustible, is not permitted to be stored. If propane is necessary for the operation of your vehicle, contact us and we’ll see if we can help.

When should I give notice that I’m moving out?

Please notify us that you’re going to move out as soon as you know. We prefer at least a 10-day notification before you move out.

Do you prorate rent if I move out early?

No, we cannot provide a refund for unused time. If you rent for a month, the parking space is yours for the entire month, even if you don’t use all of your time.

The Number One Self Storage Choice In Conway

Please browse these answers to some of the most frequently asked self storage questions. We have put together this list in an effort to serve you with the best self storage experience possible. 

We have also provided some self storage tips and tricks to make storing your vehicle easier. Once you are confident about preparing your RV or boat for storage, check out our size guide to find the perfect fit for your needs.

If you have questions not answered here, please feel free to contact our team. We are always ready to answer your questions and respond to your concerns at Big Dog Boat & RV Storage!

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